Refund policy

Returns and refunds

We want you to be happy with every order from RightFinds. If something isn't right, you can request a return within 7 days of delivery.

What can be returned

• Items that arrive damaged or defective
• The wrong item, or an item that is not as described

Items must be unused and returned with their original packaging and accessories. For hygiene reasons, personal-care items that have been opened cannot be returned unless they arrived damaged or defective.

How to request a return

Email or call us with your order number and a short description of the problem. Please include clear photos; an unboxing video helps us resolve damage claims faster. We will confirm your return and arrange the next steps.

Refunds

• Prepaid orders: refunded to your original payment method.
• Cash on Delivery orders: refunded by bank transfer or UPI to the details you share with us.

Refunds are processed within 5-7 working days after we receive and check the returned item. Your bank or payment provider may take a few extra days to show the credit.

Replacements

If you prefer, we can send a replacement for a damaged, defective, or wrong item instead of a refund, subject to stock.