Shipping policy

RightFinds delivers across India, and standard delivery is free on every order.

Where we deliver

We currently deliver to addresses in India only. Enter your pin code on a product page to see the estimated delivery date for your area.

Shipping cost

Standard delivery is free on all orders within India, with no minimum order value.

Cash on Delivery orders carry a fee of ₹30. The fee is shown at checkout before you place your order.

Processing time

We process your order and hand it to the courier within 2 business days of receiving it.

Delivery time

Once shipped, delivery usually takes 5–7 business days, depending on your location. Delivery dates are estimates, not guarantees. Weather, public holidays, courier delays and remote locations can add time.

Order tracking

When your order ships, we send tracking details by email and SMS to the contact details you gave at checkout. If you have not received them within 2 business days of ordering, contact us.

Cash on Delivery orders

Please keep your phone available after ordering. We may verify Cash on Delivery orders by OTP or a call before we ship them. Pay the courier when the parcel arrives. If you refuse the parcel or the courier cannot reach you, we will try to deliver it again within the next 24 hours. If you refuse Cash on Delivery parcels repeatedly, we may accept only prepaid orders from you in future.

Wrong or incomplete address

Please check your address and phone number before you place your order. We are not responsible for failed delivery caused by an incorrect or incomplete address. If a parcel comes back to us because the address or phone number was wrong, or because it was refused without a valid reason, a flat return-to-origin charge of ₹50 may be deducted from any refund due.

Damaged or wrong item on arrival

Check your parcel when it arrives. If an item is damaged, defective or not what you ordered, contact us within 5 days of delivery with your order number and clear photos. A video recorded while you unbox the parcel is required to process the claim. Our Refund policy explains what happens next.

Late or lost parcels

If your parcel has not arrived 2 days after the estimated delivery date, contact us and we will trace it with the courier. If it is lost in transit, we will send a replacement or give a full refund, depending on your choice and stock availability.

Contact us

Email: support@rightfinds.in

Phone: +91 70034 17664